Effective Date: [2025/05/25]
Welcome to the Tamrah App. By using our application or website (collectively referred to as the “Platform”), you agree to be bound by the following Terms and Conditions (“Agreement”). If you do not agree to these terms, please refrain from using the Platform.
Tamrah: Refers to the application and website owned and operated by us.
User: Any natural or legal person who uses the Platform to browse, purchase, or interact with the offered products or services.
Products: Includes premium dates, date-derived products such as syrup and supplements, and personalized gifts.
By using the Platform, you acknowledge that:
You are at least 18 years old, or you are using the application under the supervision of a parent or legal guardian.
You have full legal capacity to enter into this agreement.
You will not use the Platform for any illegal or unauthorized purpose.
You must provide accurate and complete information during registration.
You are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately in the event of any unauthorized use of your account.
Tamrah is not responsible for any loss resulting from unauthorized access to your account.
Prices and product availability are subject to change without prior notice.
All payments must be made through the secure methods available on the Platform.
Monthly subscriptions are renewed automatically unless canceled before the next billing cycle.
Corporate or bulk orders may require special approvals and terms.
Delivery times are estimates and may vary depending on the location or order size.
Tamrah is not responsible for any delay caused by shipping companies or third parties.
Users are responsible for providing accurate and correct delivery information.
Due to the nature of food products, returns are only accepted in the case of product defects or delivery errors.
Refund requests will be processed within a reasonable timeframe after approval.
Custom or bulk orders are non-refundable unless otherwise agreed.
All trademarks, logos, images, and content on the Platform are fully owned by or licensed to Tamrah.
Users may not copy, reproduce, distribute, or exploit any of the content without prior written permission.
Your use of the Platform is also subject to our Privacy Policy.
We are committed to protecting your personal data in accordance with applicable regulations.
Tamrah shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Platform.
In all cases, Tamrah’s liability shall not exceed the amount paid for the product or service in question.
We reserve the right to amend these Terms and Conditions at any time.
Continued use of the Platform constitutes acceptance of the updated terms.
This agreement shall be governed and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia. The courts of Saudi Arabia shall have exclusive jurisdiction over any dispute.
For inquiries or comments regarding the Terms and Conditions, you can contact us via:
Email: [email protected]
Phone: +966507406015
