Privacy Policy – Tamrah Application
Introduction to the Privacy Policy:
Tamrah welcomes you and informs you that this document outlines the terms and conditions governing the use of your personal data and all legal consequences resulting from providing any personal information through this digital platform (application or website). By using the Tamrah application, any individual is deemed to have explicitly agreed to all the provisions contained in this policy and confirmed their full commitment to its terms. This policy is effective in accordance with the provisions of the Saudi Electronic Transactions Law and related regulations.
Article One – Definitions:
• Tamrah Application: This includes the mobile application on smart devices or any other digital platform owned by us.
• User: Any natural person who uses the application to benefit from the services or products provided therein.
• Policy: Refers to this privacy policy which governs the relationship between the application and the user in terms of data collection and usage.
Article Two – Data We Collect:
1. Identity Data: Such as full name, national or residence ID number, age, gender.
2. Contact Data: Phone number, email address, residential address.
3. Usage Data: App browsing history, login times, device type, and operating system.
4. Technical Data: IP address, cookies, crash logs, and analytics.
5. Financial Data: Electronic payment information (not stored directly but handled through secure payment service providers).
Article Three – Purpose of Data Collection:
1. To provide and enhance the user experience within the application.
2. To complete purchase or reservation processes.
3. To respond to user inquiries and provide technical support.
4. To send promotional notifications or service updates.
5. To comply with applicable laws and regulations in the Kingdom of Saudi Arabia.
Article Four – Data Protection:
We commit to using the highest security standards to protect user information from unauthorized access or use. We also work with trusted service providers to ensure the security of shared data.
Article Five – Data Sharing:
We do not sell, rent, or disclose user information to any third party, except in the following cases:
1. Essential service providers required to operate the application.
2. Official or judicial authorities upon lawful request.
3. Business partners, only after obtaining the user’s explicit consent.
Article Six – User Rights:
The user has the right to:
1. Access their personal data.
2. Request modification or correction of their data.
3. Request deletion of their account or specific data.
4. Object to the use of their data for marketing purposes.
To request any of the above rights, please contact us via email:
[email protected]
Article Seven – Accounts and Confidentiality:
1. The user is responsible for maintaining the confidentiality of their login credentials.
2. In the event of unauthorized use, the user bears responsibility until the application management is notified.
3. The application has the right to suspend or cancel any account proven to misuse or violate the terms of this policy.
Article Eight – Policy Amendments:
We reserve the right to amend this privacy policy at any time. Users will be notified of any material changes through the application or the registered email.
Article Nine – Governing Law:
This policy is governed and interpreted in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia.
Article Ten – Contact Us:
For any inquiries or comments regarding this privacy policy, you may contact us via:
Email: [email protected]
Phone: +966507406015
